I fucking hate my job! I go in to work day in and day out, I hardly speak to anyone in person. I talk on the phone all day long! People call and vent all their life problems to me and I am just trying to place their order so my call time is low. I do care about people in general, but when the are crawling up my ass to be an advocate, care about the customer, oh but don't talk to them because we need you to be a robot and take as many calls as possible so we don't have to hire anyone else, it's gets to be a little confusing. I miss the days when I got to look someone in the face when I talked to them. And people are less likely to yell and get crappy when it's in person. They don't give a shit how mean they are on the phone. I don't get a lot of shitty people compared to other industries, but still, how do you get crappy with someone whose entire job revolves around helping you? And that's just the tip of the iceberg...
I fucking hate my job! I go in to work day in and day out, I hardly speak to anyone in person. I talk on the phone all day long! People call and vent all their life problems to me and I am just trying to place their order so my call time is low. I do care about people in general, but when the are crawling up my ass to be an advocate, care about the customer, oh but don't talk to them because we need you to be a robot and take as many calls as possible so we don't have to hire anyone else, it's gets to be a little confusing. I miss the days when I got to look someone in the face when I talked to them. And people are less likely to yell and get crappy when it's in person. They don't give a shit how mean they are on the phone. I don't get a lot of shitty people compared to other industries, but still, how do you get crappy with someone whose entire job revolves around helping you? And that's just the tip of the iceberg...
http://www.ihatemywork.net/hate_66/